Contact Us
GET IN TOUCH
We'd Love to
Hear From You
Every timepiece tells a story. Whether you have a question, need guidance on the Caramel Diamond Dial, or simply want to say hello — we're here.
offdail180910@gmail.com
We respond within 24 hours
+91 8850013247
Quick replies, always personal
@offdial1
Behind the scenes & launch updates
COMMONLY ASKED
Before You Reach Out
How long does shipping take?
We ship within 2 business days. Standard delivery across India takes 5-7 days. Express options are available at checkout.
What's your warranty policy?
The Caramel Diamond Dial comes with a 1-year movement warranty. We also offer free servicing within the first year of purchase.
Can I return or exchange my Caramel Diamond Dial?
Absolutely. We offer a 7-day no-questions-asked return policy. If it doesn't feel right on your wrist, send it back.
Are these real Seiko movements?
Yes. The Caramel Diamond Dial uses a genuine Seiko fully automatic movement — the same calibers trusted by watchmakers worldwide.
BUSINESS HOURS
When We're Available
We observe national holidays.
WARRANTY & SUPPORT
After-Sales Care
For warranty claims, servicing, or after-sales support, email us with your order number and a brief description. Our horological team will guide you through every step.
We believe luxury doesn't end at the sale. It begins there.
Every detail matters. So does every question.