Terms of service

Terms of Service — OFF DIAL
Last updated: March 2026

OVERVIEW
Welcome to OFF DIAL. The terms "we", "us" and "our" refer to OFF DIAL. OFF DIAL operates this store and website (off-dial.com), including all related information, content, features, tools, products and services, to provide you with a curated luxury watch shopping experience (the "Services"). OFF DIAL is powered by Shopify.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use or access our Services.

SECTION 1 — ELIGIBILITY & ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using our Services. A breach of any of these Terms will result in immediate termination of your access.

SECTION 2 — PRODUCT INFORMATION
We strive to display our products as accurately as possible. However, we cannot guarantee that your device's display of any colour, texture, or detail will be completely accurate. We reserve the right to limit the quantities of any products offered. All descriptions and pricing of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 — ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon. We reserve the right to modify the contents of this site at any time.

SECTION 4 — PRICING & PAYMENT
All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to adjust prices without prior notice. Payment is processed securely through our payment gateway partners. We accept UPI, credit/debit cards, net banking, wallets, and Cash on Delivery (COD) on eligible orders.

SECTION 5 — ORDERS & CANCELLATIONS
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. Orders may be cancelled if the product is out of stock, there is an error in pricing or product information, or if fraud is suspected. If your order is cancelled, you will be notified and a full refund will be issued to your original payment method.

SECTION 6 — PRODUCT AUTHENTICITY
OFF DIAL guarantees the authenticity of every timepiece sold on our platform. Each watch undergoes a thorough verification process before being listed. If any product is found to be inauthentic, we will provide a full refund including return shipping costs.

SECTION 7 — SHIPPING & DELIVERY
Please refer to our Shipping Policy for detailed information about shipping methods, timelines, and costs. Risk of loss and title for items pass to you upon delivery to the carrier.

SECTION 8 — RETURNS & REFUNDS
Please refer to our Return & Refund Policy for detailed information about returns, exchanges, and refunds.

SECTION 9 — INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of OFF DIAL and is protected by Indian and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

SECTION 10 — LIMITATION OF LIABILITY
In no event shall OFF DIAL, our directors, officers, employees, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Services or any product purchased, including but not limited to lost profits, data, or other intangible losses.

SECTION 11 — GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in India.

SECTION 12 — CHANGES TO TERMS
We reserve the right to update, change, or replace any part of these Terms at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

CONTACT
For questions about these Terms of Service, please contact us at offdial180910@gmail.com.